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Frequently Asked Questions
Below you'll find answers to questions we commonly hear from customers. If you cannot find what you're looking for, please don't hesitate to contact us.
Do you offer Graphic Design services?
Yes, our in-house graphic design team has the experience and skill to bring your ideas to life. We can help you get noticed, whether you’d like an eye-popping banner, a simple yard sign or any of our other high-quality printing services.
Can you print a proof before you start my job?
Yes, and we are happy to do so! We want to ensure our color banner printing services meet your expectations.
How much bleed do you need for full-bleed prints?
We need at least 1/8” bleed beyond the edge of the finished document. Also, to be safe, text and images of your document should have a 1/8” buffer from your trim line.
How can I make sure my blues do not come out purple?
When using a blue in your design, always make sure to leave at least a 30% difference in your cyan and magenta values. Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan if you want to avoid purple.
Example: C:100 M:70 Y:0 K:0
Should I use CMYK or RGB?
Because digital presses print with cyan, magenta, yellow and black (CMYK), your file will eventually end up as a CMYK format before it is printed. Although the differences in printing photographs using RGB and CMYK are hard to detect, line art and text colors can be significant.
To ensure your print closely matches your design and what you see on your screen, make sure to design in CMYK.
What resolution should I save my files at?
To ensure the best color banner printing possible, images should be 150 to 300 DPI at the final print size. For example, if you are designing your 2’ x 4’ banner at half size (or 1’ x 2’), then your DPI should be at least 300 to 600 DPI.
A good way to check to see how your graphic will look at full size is to enlarge it to full size on your computer. If the images or text look “pixelated,” then you will need to increase your DPI.
What file formats can you print from, and which do you prefer?
PDF is preferred because it can encapsulate images, fonts, color and advanced formatting commands all in one file.
What file formats do you support?
We support PDF, TIF, JPG, .PSD, .INDD and .AI file formats for our color banner printing services.